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Use the form below to contact Simpson Strong-Tie about general matters. In most cases you will receive a response within two business days.
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To serve you promptly and efficiently, please include the following information when you contact us for technical support. In most cases you will receive a response within two business days. If you have an urgent concern, please call us at (800) 999-5099
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To speak with our Engineering Technical Support team, please call (800) 999-5099. We're available Monday through Friday, 8:00 a.m. to 5:00 p.m. in Eastern, Central, and Pacific time zones, and your call will be routed to the nearest regional office.
Browse our FAQs to find answers to the questions we are frequently asked.
Contact our Training Team if you have questions about a workshop or our training offerings.
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Fill out our Order by Mail form to request delivery of printed catalogs, technical guides, design guides, and product guides.